Chapter 43

Cassandra never expected her very first day at work to start with a customer dispute. It was straight into the fire, with no time to ease in. She quickly smoothed her hair, put on a friendly smile, and walked over. "Hello, Ms. Lynch. I'm the hotel manager. If you have any needs or complaints, please let me know, and I'll take care of it for you." The staff member had never seen Cassandra before, so she was a little puzzled when Cassandra suddenly introduced herself as the manager. But then, she caught Lilian's eye, who gave her a quick signal. The staff immediately stepped back and let Cassandra take over. Suddenly, Elise switched to a strong regional accent, a stark contrast to the clear, neutral tone she had used just moments before. She threw in a few dramatic eye rolls, jabbed her fingers everywhere, and fired off a rant like a machine gun. She finished by jabbing a finger in Cassandra's face, a bit of spit flying as her temper flared. Lilian leaned in and whispered to the s